https://community.three.co.uk/t5/Network/Michele/m-p/63000#M13837 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/42465">@Michele51</a>,</P> <P>Did you manage to get this sorted out over the weekend? As&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/23804">@Paddiewack</a>&nbsp;mentioned customer services can help, or you'll also find options to "replace SIM" on your My3 account. This page on <A href="https://www.three.co.uk/support/sim-support/esim" target="_self">eSIM support</A> should help guide you further.</P> <P>Thanks,<BR />Jonathan</P> Tue, 30 Sep 2025 15:53:31 GMT JonathanB 2025-09-30T15:53:31Z https://community.three.co.uk/t5/Network/Michele/m-p/62920#M13813 <P>I’m trying to change my phone from android to iPhone and it has an e-sim is this allowed or do I need to go to a shop.</P> Sat, 27 Sep 2025 15:02:58 GMT https://community.three.co.uk/t5/Network/Michele/m-p/62920#M13813 Michele51 2025-09-27T15:02:58Z https://community.three.co.uk/t5/Network/Michele/m-p/62928#M13816 <P>No customer service should have no issues sorting that out!</P> Sun, 28 Sep 2025 07:21:09 GMT https://community.three.co.uk/t5/Network/Michele/m-p/62928#M13816 Paddiewack 2025-09-28T07:21:09Z https://community.three.co.uk/t5/Network/Michele/m-p/63000#M13837 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/42465">@Michele51</a>,</P> <P>Did you manage to get this sorted out over the weekend? As&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/23804">@Paddiewack</a>&nbsp;mentioned customer services can help, or you'll also find options to "replace SIM" on your My3 account. This page on <A href="https://www.three.co.uk/support/sim-support/esim" target="_self">eSIM support</A> should help guide you further.</P> <P>Thanks,<BR />Jonathan</P> Tue, 30 Sep 2025 15:53:31 GMT https://community.three.co.uk/t5/Network/Michele/m-p/63000#M13837 JonathanB 2025-09-30T15:53:31Z