topic Re: Don’t bother reporting anything in Network

Don’t bother reporting anything

Montylikesbeer — Sun, 02 Nov 2025 18:50:23 GMT

I reported via chat on Friday to a mast location point where the control cabinet had been forced open, 3 chats, 2 333 calls, direct messages to “the community” over the last 72 hours and still the cabinet is open to the elements and possible electrocution. Welcome to 3

Re: Don’t bother reporting anything

Geluk — Sun, 02 Nov 2025 19:33:20 GMT

There may be a special number quoted on cabinet to report such issues, and the Cabinet

reference number.

Re: Don’t bother reporting anything

Paddiewack — Sun, 02 Nov 2025 20:08:07 GMT

2.333 calls isn’t bad but the community has no access to your account plus it’s the weekend but as regards the cabinet being forced open I get your frustration, welcome to Three.

Re: Don’t bother reporting anything

Montylikesbeer — Sun, 02 Nov 2025 22:19:53 GMT

Hi there, it’s a brand new location but regretfully no emergency contact information of any kind.

Re: Don’t bother reporting anything

PeteG — Mon, 03 Nov 2025 10:04:20 GMT

Hey, Monty.

Thanks for reaching out to report this issue with the equipment. Since you've already spoken to the support team and reported it there, it's likely already been passed along to the right team. If you can share the location here though, I can ensure it has been done.

If you'd rather send it in a direct message, you can send me a message by clicking my name here, and then use the "Send a message" button over on the right hand side.

Pete.

Re: Don’t bother reporting anything

Montylikesbeer — Mon, 03 Nov 2025 12:16:08 GMT

Utterly frustrating, I probably won’t bother again

Re: Don’t bother reporting anything

MichaelP — Tue, 02 Dec 2025 11:39:01 GMT

Hi there @Montylikesbeer,

I understand how concerning this is, and just wanted to check if you're still seeing the control cabinet open at the mast location?

Thanks,
Michael