https://community.three.co.uk/t5/Network/No-WiFi-problems/m-p/65147#M14341 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/44465">@BoobyDee01</a>,</P> <P>Thanks so much for taking the time to share your experience. We'll make sure this is fed back to the team. Glad to hear that although it wasn't the best start to your upgrade, our team member was able to sort the issue out.</P> <P>Thanks,<BR />Jonathan</P> Wed, 26 Nov 2025 11:44:01 GMT JonathanB 2025-11-26T11:44:01Z https://community.three.co.uk/t5/Network/No-WiFi-problems/m-p/65133#M14339 <P>I up graded my router last month &amp; couldn't connect to the internet, Thanks to a Lovely lady I spoke with tonight, I have been able to connect to my new one, it took some time, with adding to my phone as well, but we got there in the end, 100% from the&nbsp; helper, after over half an hour with her, I got it all sorted &amp; now a very happy camper, Am sure she was pulling her hair out by the end of it all, Bless her, am not a tech bot &amp; all this setting up was driving me mad!!!</P> Tue, 25 Nov 2025 17:38:25 GMT https://community.three.co.uk/t5/Network/No-WiFi-problems/m-p/65133#M14339 BoobyDee01 2025-11-25T17:38:25Z https://community.three.co.uk/t5/Network/No-WiFi-problems/m-p/65147#M14341 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/44465">@BoobyDee01</a>,</P> <P>Thanks so much for taking the time to share your experience. We'll make sure this is fed back to the team. Glad to hear that although it wasn't the best start to your upgrade, our team member was able to sort the issue out.</P> <P>Thanks,<BR />Jonathan</P> Wed, 26 Nov 2025 11:44:01 GMT https://community.three.co.uk/t5/Network/No-WiFi-problems/m-p/65147#M14341 JonathanB 2025-11-26T11:44:01Z