topic Re: Wi-Fi calling not working in Network

Wi-Fi calling not working

GG7 — Sat, 08 Nov 2025 14:03:57 GMT

Having the same issue here using iPhone on Carrier settings 50.1. Even after resetting network settings. No carrier settings update offered when clicking on settings>general>about.

again, has worked flawlessly for yrs and wifi calling on other networks (eg sky mobile) is working fine on other phones on this same wifi connection.

Re: Wi-Fi calling not working

PeteG — Sun, 09 Nov 2025 14:20:42 GMT

Hello there.

I'm not sure why a newer version wouldn't be pushed to the phone if it's available. It might be worth reaching out to Apple to see if they know of a way to push you onto the latest carrier settings version.

Pete.

Re: Wi-Fi calling not working

3Three — Mon, 10 Nov 2025 04:31:32 GMT

I have the same issue. Has anyone else experienced Wi‑Fi Calling suddenly stopping on Three UK?

My iPhone had Wi‑Fi Calling working reliably for years.
On Thursday, 6 November 2025, it stopped working without any changes to my device, SIM, or Wi‑Fi setup.
Another older handset on the same Wi‑Fi (with an EE SIM) continues to use Wi‑Fi Calling, so the Wi‑Fi connection itself is fine.
Three support suggested it was a Wi‑Fi issue or related to not having a data pack, but that doesn’t explain why the service worked perfectly for years under identical conditions.

I’d like to know if others are seeing the same issue.

Questions for the forum:

Has Wi‑Fi Calling stopped working for you recently on Three?
Did Three provide any clear explanation or resolution?
Could this be a wider change in Three’s systems rather than individual devices?

Re: Wi-Fi calling not working

GG7 — Tue, 18 Nov 2025 14:01:31 GMT

Still not working still no solution that seems no way to update the carrier software from 50.1 to 64.2. Apple say it’s a three issue.

Re: Wi-Fi calling not working

3Three — Wed, 19 Nov 2025 01:27:39 GMT

Apple say to contact Three. Three say to contact Apple.

Surely one, or both, can provide a download link to manually upgrade if OTA isn't happening.

Have Three admitted to officially having stopped supporting WC on version 50.1?

Re: Wi-Fi calling not working

MichaelP — Tue, 02 Dec 2025 15:05:30 GMT

Hi there @GG7,

Has there still been no carrier update available in the past few weeks?

Thanks,
Michael

Re: Wi-Fi calling not working

JagsB — Sat, 24 Jan 2026 12:46:12 GMT

I have very poor reception from my house and wifi calling is not working. iPhone 17 pro max so to say I’m frustrated is understating it!