topic Enquiry on changing plan in Network

Enquiry on changing plan

Kan — Mon, 15 Dec 2025 16:39:15 GMT

my current contract expire in 4 months ,

i also want to start a new contract with different plan. So can i know if can start the nee contract early

Re: Enquiry on changing plan

Paddiewack — Mon, 15 Dec 2025 17:14:38 GMT

As far as I’m aware it would be classed as an upgrade (not 100% sure on that) and fees may apply depending on how long is left on your existing contract. So the answer to your question is yes but with the aforementioned caveats. Check with customer service.

Re: Enquiry on changing plan

MichaelP — Tue, 16 Dec 2025 12:31:28 GMT

Hi there @Kan,

Thanks for reaching out here, and it's great to hear that you're interested in renewing your plan.

You can upgrade for free up to 38 days before your minimum term ends, and there would usually be an early upgrade free for any renewals made ahead of this window.

I'd suggest having a chat with the Upgrades team to see what options are available to you.

Thanks,
Michael