Signal in HP3

Marcus1 — Mon, 29 Dec 2025 12:56:25 GMT

I have had no signal for the past 3 weeks with contact from 3 to let us know any works were going to be undertaken.

i have medical needs , luckily my partner is here but she too has a 3 phone and I need to be able to use my phone .

im paying for a service which im not getting and one which i need

Re: Signal in HP3

MichaelP — Tue, 30 Dec 2025 09:10:58 GMT

I'm sorry to hear that planned work has been impacting you and your partner in recent weeks.

Please have a look at the Coverage and Network Status checker to see if any clarity can be given on the work.

I completely understand that having medical needs makes it essential to maintain access to your service.

Please have a chat with our dedicated Wellness team, who will be best placed to assess what we can do to ensure you are well supported.

If the service issues remain ongoing and unresolved, the team will be able to chat with you about alternative resolutions.

Thanks,
Michael