no signal on my phone!

collins_123 — Mon, 05 Jan 2026 08:26:04 GMT

Hello, is anyone else experiencing network issues? I can`t make calls or browse the internet and it is really frustrating!!

Re: no signal on my phone!

Paddiewack — Mon, 05 Jan 2026 11:15:17 GMT

No! Check the network status page for any outages.

Re: no signal on my phone!

MichaelP — Tue, 06 Jan 2026 09:44:01 GMT

Hi there @collins_123,

Sorry to hear that you're having network issues.

Do you experience this everywhere, or only in specific places, such as at home?

Please have a look at the Coverage and Network Status Checker, as this may highlight any known issues or work that might be impacting you at the moment.

Please also complete a reset of your network settings. This will remove any saved Wi-Fi and Bluetooth settings, but can sometimes help with network problems.

If the network checker offers no further info and this remains ongoing after resetting your network settings, please chat with Customer Services for some further support via your account.

Thanks,
Michael

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no signal on my phone!

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Re: no signal on my phone!