topic Re: Internet is down in the in Sl9 area. Past 48 hours. Reported but not showing on maps. in Network

Internet is down in the in Sl9 area. Past 48 hours. Reported but not showing on maps.

Pm2 — Mon, 30 Mar 2026 10:48:47 GMT

Internet is down in the in Sl9 area. Past 48 hours. Reported but not showing on maps.

Re: Internet is down in the in Sl9 area. Past 48 hours. Reported but not showing on maps.

MichaelP — Tue, 31 Mar 2026 08:16:35 GMT

Hi there @Pm2,

Thanks for sharing this.

It can sometimes take a little while to show on the network status checker if there is a wider issue, but it also may not show there if it's isolated to your service.

Please chat with the support team, who'll take your account details and complete some further checks to see if there's a timeframe on when things may improve.

Thanks,
Michael

Re: Internet is down in the in Sl9 area. Past 48 hours. Reported but not showing on maps.

Pm2 — Tue, 31 Mar 2026 12:37:40 GMT

Actually I was wrong. My issue was caused by ethernet cables being switched around. We live and learn, hopefully! Thanks for the reply.

Re: Internet is down in the in Sl9 area. Past 48 hours. Reported but not showing on maps.

JonathanB — Wed, 01 Apr 2026 11:43:08 GMT

No worries @Pm2 thanks for coming back to the Community to confirm that what the issue was. Glad to hear it's all sorted now!