topic Re: Bad broadband in Network

Bad broadband

Readinggirl — Fri, 03 Apr 2026 13:57:18 GMT

The broadband connection has been really bad in RG1 area for the past 4 days.
Had anyone managed to get through to customer services to get a resolution to these problems?

Or a call number to speak to anyone?

Re: Bad broadband

Geluk — Fri, 03 Apr 2026 16:25:57 GMT

Firstly check network coverage page/ insert your postcode.

You can call Cust Serv on 333.

Re: Bad broadband

Readinggirl — Fri, 03 Apr 2026 16:58:35 GMT

Have done that. It does say that work is being done but no updates and no internet.

asking for an update as to when this will be fixed

Re: Bad broadband

Paddiewack — Sun, 05 Apr 2026 10:24:39 GMT

Then you need to ask customer service as Geluk suggested. This is a discussion forum so we’re no wiser than you.