topic Re: “There is an excessive payment. in Network

“There is an excessive payment.

kryusei0903 — Tue, 07 Apr 2026 20:55:45 GMT

I accidentally made an excessive payment.

“I would like a refund.

Re: “There is an excessive payment.

Paddiewack — Wed, 08 Apr 2026 07:30:26 GMT

Nice that you were feeling so generous. However this is a public discussion forum not customer service and so you’ll need to contact them via 333 or the chat service to discuss.

Re: “There is an excessive payment.

JonathanB — Wed, 08 Apr 2026 10:48:49 GMT

Hi @kryusei0903,

Not to worry, as Paddiewack says get in touch and a refund can normally be arranged, you just need to do this before future bills use up any credit balance.

Thanks,
Jonathan