https://community.three.co.uk/t5/Network/New-User-NR5103E/m-p/11322#M1629 <P>Hi,&nbsp;<SPAN>Are you using the Three 5G broadband app to get a better signal strength and to find the best location for the router?</SPAN></P><P><SPAN>Higher up is better so there's less obstacles in the way. Upstairs or even in the loft.&nbsp;</SPAN></P> Tue, 11 Apr 2023 11:24:38 GMT Anvil_Iron 2023-04-11T11:24:38Z https://community.three.co.uk/t5/Network/New-User-NR5103E/m-p/11291#M1621 <P>Hi I am new user of an NR5103E Router.</P><P>There seems to be a minimal Connection to the 5G network although THREE claim I should have good access (As their is a 5G tower about 1/2 a mile away - which I think is being used/shared by EE and THREE networks).</P><P>Router is currently positioned on a window sill in the Lounge and is currently receiving a GOOD 4G Connection the Firmware level has recently updated to 'V1.00(ACBJ.0)b12'..</P><P>I have changed the 'Cellular Band' setting from 'NR5G-SA/NR5G-NSA/4G' to '4G' (I.e Force 4G Connection for now) and getting somewhat acceptable internet speed (averaging 40/50 meg) - although this is well down on what I was Quoted/Expecting.</P><P>Would welcome any suggestions re improving connection/speed or obtaining the somewhat elusive 5G connection.</P> Mon, 10 Apr 2023 09:44:50 GMT https://community.three.co.uk/t5/Network/New-User-NR5103E/m-p/11291#M1621 MWalker000 2023-04-10T09:44:50Z https://community.three.co.uk/t5/Network/New-User-NR5103E/m-p/11322#M1629 <P>Hi,&nbsp;<SPAN>Are you using the Three 5G broadband app to get a better signal strength and to find the best location for the router?</SPAN></P><P><SPAN>Higher up is better so there's less obstacles in the way. Upstairs or even in the loft.&nbsp;</SPAN></P> Tue, 11 Apr 2023 11:24:38 GMT https://community.three.co.uk/t5/Network/New-User-NR5103E/m-p/11322#M1629 Anvil_Iron 2023-04-11T11:24:38Z