topic Service in Network

Service

Artjol — Sat, 22 Apr 2023 10:50:05 GMT

Heyy

Last night i get this message

Hi there,

We're looking into your issue now, and we'll be in touch as soon as possible.

Your issue number is:

00239002

After a this message my namber its not work more

Re: Service

sc1999 — Sat, 22 Apr 2023 11:15:36 GMT

Hi, use this link to see if there is still a problem: Network Status Checker - check your signal and get support | Three

If there is, the NSC is not infallible, you can call customer services on 333 or, from any other phone,
0333 338 1001.

Also, if you have not already, turn your phone off and on. It's the first line of customer services help script.

Re: Service

JonathanB — Wed, 26 Apr 2023 09:35:37 GMT

Hi @Artjol,

Are you still experiencing this issue?

If so, can you give us a little more info so we can hopefully understand what's happening a little better?

When you say your number doesn't work, are you getting no signal, or are there any error messages displaying on your phone? Or is it an issue with making or receiving calls specifically?

JonathanB