Bill

Sjs — Thu, 01 Jun 2023 00:02:23 GMT

I had a problem with my Internet never work when i am outside in march my contract was about to end and I decided I will leave but adviser said don't leave and gave me best deal for £7 I agreed .but 3 keep charging me £22every month,I complained 10 times on web chat and 3 or 4 on call and I web chat asked me to go for call and call adviser sent me back to webchat and every time they told me your issue resolved but keep charge me £22 instead of £7

Re: Bill

JonathanB — Thu, 01 Jun 2023 13:31:09 GMT

Hi @Sjs,

That's really disappointing to hear that you've been in contact so many times without this dispute being resolved. We'll need to take a closer look into your account to figure this out, but I'll put you in touch with a team that can definitely help sort this all out.

I'll send you a PM with a link to more help. To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

topic Bill in Network

Bill

Re: Bill