topic Not receiving international texts in Network

Not receiving international texts

MomoJ — Wed, 21 Jun 2023 01:14:55 GMT

Hello .For several days I do not receiving any SMS from abroad (Poland) I didn't have this problem before .I can call and send SMS to Poland but I do not receiving any SMS from them. It's not just one person ,but all my friends.

Re: Not receiving international texts

Degee — Tue, 15 Aug 2023 19:02:08 GMT

I have the same issue, did you get it fixed?

Re: Not receiving international texts

SSH — Thu, 17 Aug 2023 16:56:09 GMT

I too have the same issue. This issue started only a few days back. The last text I received from a Swiss number was on 05-Aug-2023. Nothing after this.

I contacted three support on the phone today and was answered by a junior who said he was new in the support team! After over an hour on the call, there was no resolution. Was told that the 'manager' will call me back. But never got a call back.

Shameful customer service from three.

Re: Not receiving international texts

Degee — Mon, 21 Aug 2023 21:34:02 GMT

I am also having trouble receiving texts from Swiss numbers, did you get the issue sorted since your post?