I need to reactivate my SIM card after accidentally cancelling it

Ahmad_Akrami — Sat, 08 Jul 2023 17:43:51 GMT

I ordered a new SIM card for my daughter but accidentally canceled my SIM card. My phone number is 07********* and please reactivate it for me as I was meant to order a new SIM card for my daughter as she lost hers and accidentally used my details.

Re: I need to reactivate my SIM card after accidentally cancelling it

PeteG — Sat, 08 Jul 2023 17:53:19 GMT

Hi, Ahmed.

Ah, that's not so good. If you've ordered a new SIM on your own account instead of your daughters, your SIM would have been disconnected. There's no way for the team to reconnect the SIM after that happens. Your number will be available on the replacement SIM card when it comes.

Alternatively, you can pop into a local Three store with photo ID and request a replacement SIM card from there if you'd rather not wait for the delivery. You can also request a replacement SIM for your daughter while you're there too.

Pete.

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I need to reactivate my SIM card after accidentally cancelling it

Re: I need to reactivate my SIM card after accidentally cancelling it