topic not able to receive messages or calls after switching networks in Network

not able to receive messages or calls after switching networks

dylanf05 — Wed, 02 Aug 2023 12:11:45 GMT

i switched from 02 to three today and i cant receive messages or calls, ive tried the online support but nothing could be done about it.

Re: not able to receive messages or calls after switching networks

dylanf05 — Wed, 02 Aug 2023 12:46:06 GMT

im able to send messages now, but it takes alot of time and when i try to call other people on my contacts it says number unavailable???. will i start getting the ability to call and receive calls within the next few hours?

Re: not able to receive messages or calls after switching networks

JonathanB — Fri, 04 Aug 2023 14:47:55 GMT

Hi @dylanf05,

I'm sorry to hear that your experience moving to Three got off to a shaky start. I can see you've marked this as solved but that in the reply to your post you were still having issues with some calls? Is this now sorted or are you still having some issues with this?

Thanks,
JonathanB