https://community.three.co.uk/t5/Network/SIM/m-p/16105#M2622 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/8302">@Francyelle</a>,</P> <P>We'll do our best to help, but I'm not completely clear on what's happening from reading your post. Have you been able to view your bill on your My3? Is it a case that your monthly cost is different from what you signed up to, or are there extra charges on the bill that you weren't expecting?</P> <P>If you can let us know a bit more detail then we'll be best placed to help.</P> <P>Thanks,<BR />Jonathan</P> Fri, 04 Aug 2023 14:23:04 GMT JonathanB 2023-08-04T14:23:04Z https://community.three.co.uk/t5/Network/SIM/m-p/15846#M2554 <P>Good morning , I made a SIM plan on the 31st of May , since then I have had no more peace , every 15 days you are discounting the invoice with absurd amounts that I did not contract , I want my refund and that they fix this or urgently cancel</P> Mon, 31 Jul 2023 07:44:23 GMT https://community.three.co.uk/t5/Network/SIM/m-p/15846#M2554 Francyelle 2023-07-31T07:44:23Z https://community.three.co.uk/t5/Network/SIM/m-p/16105#M2622 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/8302">@Francyelle</a>,</P> <P>We'll do our best to help, but I'm not completely clear on what's happening from reading your post. Have you been able to view your bill on your My3? Is it a case that your monthly cost is different from what you signed up to, or are there extra charges on the bill that you weren't expecting?</P> <P>If you can let us know a bit more detail then we'll be best placed to help.</P> <P>Thanks,<BR />Jonathan</P> Fri, 04 Aug 2023 14:23:04 GMT https://community.three.co.uk/t5/Network/SIM/m-p/16105#M2622 JonathanB 2023-08-04T14:23:04Z