topic Re: Three Voicemail - how do you manage to have a standard greeting? in Network

Three Voicemail - how do you manage to have a standard greeting?

MZone — Thu, 15 Dec 2022 10:30:22 GMT

When using voicemail Three's standard message is "447... is not available". When I called voicemail for the first time it made me record my name. I don’t really want my name or a personalised greeting I just want the standard default network automated greeting. Any ideas on how I can get back to this please?

Re: Three Voicemail - how do you manage to have a standard greeting?

sc1999 — Thu, 15 Dec 2022 19:12:31 GMT

Hi, I just dialled 123 for voice mail and option 3 let's you set a message for all calls and other types of calls. I am not sure if this option will not include your name. Next time I will use the name " Insert name here".

Re: Three Voicemail - how do you manage to have a standard greeting?

StephR — Fri, 16 Dec 2022 09:25:32 GMT

Sorry @MZone, there's no way to restore the automated greeting once a name has been recorded. As @sc1999 has mentioned though, you can re-record your greeting by calling 123 from your Three number and selection option 3.

Re: Three Voicemail - how do you manage to have a standard greeting?

MZone — Sun, 02 Apr 2023 14:28:52 GMT

Hi @StephR,

Just a thought. If I call up and disable my voicemail and then wait a bit and then call up to enable voicemail again will that reset my voicemail account to the standard greeting without my name do you think?

Re: Three Voicemail - how do you manage to have a standard greeting?

sc1999 — Sun, 02 Apr 2023 14:45:47 GMT

If I remember correctly saying your name is a one shot and cannot be changed. Mine is "insert name here". I think you can change the message and pointless if you can't.

Re: Three Voicemail - how do you manage to have a standard greeting?

JonathanB — Thu, 06 Apr 2023 11:02:40 GMT

Hey @MZone,

I've never had this exact situation come up, but my understanding is that when the Voicemail is disabled on your account, it's just the divert being removed. So it shouldn't have any effect on your actual Voicemail box and greetings etc, it just stops incoming calls from being redirected to leave a message.

Thanks,
Jonathan

Re: Three Voicemail - how do you manage to have a standard greeting?

Gregorsky — Wed, 29 Nov 2023 14:43:11 GMT

This is so bad, and especially discriminatory against people who don't speak but still use the phone differently. I can't believe that in 2023 you can't get a standard voicemail message or have your incor name removed. This really reflects the service you get from them. I've just signed a new contract and I've already hit a few walls like this. This is unacceptable with different providers!

Re: Three Voicemail - how do you manage to have a standard greeting?

halfSpencer123 — Wed, 06 Mar 2024 22:35:25 GMT

I can actually help with this issue now! I have just found a loop hole!

Call 123 (or hold one for voicemail), then key 3, then key 0, then key 1, then key 6, then after the beep, IMMEDIATELY key #, for me it hung up and the personalised name has now been disabled!

I am posting this on as many forms regarding the subject as I can, but I also can’t guarantee that it will work for everyone as i haven’t tested it time and time again, just want to share my experience.

Re: Three Voicemail - how do you manage to have a standard greeting?

Ian4 — Thu, 14 Nov 2024 13:53:12 GMT

I have been a 3 customer for years and more recently there have been so many spam or sales calls so I changed from my standard voice outgoing greeting to a personal one and asked people to text me that way genuine people are more likely to follow up and I will ring back.

Re: Three Voicemail - how do you manage to have a standard greeting?

NickC — Wed, 30 Apr 2025 17:04:37 GMT

Does this disable the (rest of the) personalized greeting and replace it with a system-generated message? That would be PERFECT!👍😊