topic Not receiving calls, incorrect number in Network

Not receiving calls, incorrect number

CRisby — Sun, 03 Dec 2023 19:49:06 GMT

My phone number was ported from Vodafone on 29/11 to Three but I am unable to receive calls. When people dial me says “incorrect number”. I have tried chatting with 3 daily online, but getting no joy at all, and suspect it is a split port issue. Was promised they would sort by 1st December, but still not working, don’t know what else to do, can anyone help me please?

Re: Not receiving calls, incorrect number

dazednconfused — Mon, 04 Dec 2023 20:16:34 GMT

I feel like I am going through something similar. Seems to be a pattern emerging. Not a good time to switch to three I think. Get a complaint logged

Re: Not receiving calls, incorrect number

Kwest — Tue, 12 Dec 2023 20:03:19 GMT

I have the same thing. My daughter’s phone moved from Sky to 3 and it cannot receive incoming call. Says number is not recognised. I have tried calling 3 over and over again and have technical support. Tried to change the SIM and tried in new phone but still not working. We are getting nowhere. Anyone got any tips?

Re: Not receiving calls, incorrect number

Tinman — Thu, 25 Jan 2024 16:57:26 GMT

Hi guys,

Did you get this resolved? I'm only on day 1 but already missing important calls 😞