Data Roaming doesn't work

DarkPedals — Mon, 15 Jan 2024 22:39:21 GMT

Been a Three customer for a LONG time. Roaming always worked prior to Brexit and the introduction of roaming fees. I cannot remember the last time it worked because for the last few years I've relied on the Vodafone data connection on my other SIM card.

Setup: Pixel 7 Pro

Physical Three sim. Vodafone E-sim

When abroad, when I use data on the Vodafone E-Sim, it works fine. When I try to use the Three sim I don't get any '4G' / '5G' / 'H+' signal - it's like it doesn't *TRY* and connect to data.

Airplane mode is not enabled (durrr). Data IS enabled. Roaming IS enabled. I have plenty of data left. I have a whole bunch of Go Roam EU passes on my account (I only ever receive the 'whilst you're still in a go roam EU destination....' SMS from Three when I make / receive a phone call).

I've tried in France, Germany, Spain, Portugal all with the same effect. As I say, it's like the phone doesn't even *try* and connect to data. Could there be something wrong with my physical SIM? I've NOT tried putting my SIM in a different phone (oddly enough, I don't have one to hand) so *potentially* my phone could be to blame but I doubt it.

Re: Data Roaming doesn't work

Geluk — Tue, 16 Jan 2024 10:05:55 GMT

You need to contact 3 Cust. Service on 333 to get help, or CHAT.

Re: Data Roaming doesn't work

Veronika88 — Sat, 20 Jan 2024 06:43:51 GMT

Mostly abroad there is no time for a support 15 minutes chat especially when you don't have a connection

Re: Data Roaming doesn't work

Hoolahoop — Mon, 12 Aug 2024 08:53:44 GMT

They haven’t got a clue. Mine does the same. They blame the phone but if i use a different SIM card it works.

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Data Roaming doesn't work

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Re: Data Roaming doesn't work