topic Re: I have had at most 2 bars for nearly 4 days in Network

Community access test, at most 2 bars 4 days

Jobo89 — Tue, 13 Feb 2024 02:22:51 GMT

Community access test, I have had at most 2 bars for nearly 3 days. Is this normal? I have a two-year duration 24 gigabyte sim. My phone is a 4G, Honor 7s.

Re: Community access test, at most 2 bars 4 days

Jobo89 — Tue, 13 Feb 2024 02:42:12 GMT

I forgot to add that I turned on my SIM on the 12th of December 2023. My experience with the Three network has been fine up until three days ago when it all went pear-shaped. I have had very intermittent access for the last three days. Can anyone tell me if something (negatively) significant has happened to the Three network in that time?

I forgot to add that I am in the Red Hill Surrey area of the UK

Jobo89 — Tue, 13 Feb 2024 02:51:34 GMT

I forgot to add that I am in the Redhill Surrey area of the UK.

I have had at most 2 bars for nearly 4 days

Jobo89 — Tue, 13 Feb 2024 03:04:31 GMT

As I said in an earlier post I have had at most 2 bars for nearly 4 days now. I started using my Three in December 2023 which was fine. However, for the last few days my internet access has been almost zero. And my number of network bars shows between one and two out of six, at best. My other phone uses a Giffgaff SIM and that has been fine. When I access that phone's hotspot from this phone, this phones internet access is also fine. It's only when I use my Three sim that I have almost no, very slow, Internet access.

Re: I have had at most 2 bars for nearly 4 days

sc1999 — Tue, 13 Feb 2024 05:31:41 GMT

If you had internet access you would have read that 3 have had technical issues leading to a degraded, or non-existant service. Hopefully things are back to normal but I have not looked at the 3 website to see the latest news.

Re: I have had at most 2 bars for nearly 4 days

sc1999 — Tue, 13 Feb 2024 06:36:40 GMT

I forgot to say that you just need to reply to your original post rather than create new posts.

Re: I have had at most 2 bars for nearly 4 days

Suzy1234 — Thu, 29 Aug 2024 09:58:06 GMT

I’ve only had two bars for the last couple of days. Is there still a problem with their services?

Re: I have had at most 2 bars for nearly 4 days

JonathanB — Fri, 30 Aug 2024 15:04:32 GMT

Hi @Suzy1234,

The issue @sc1999 mentioned was a more widespread problem that's been resolved. We're not seeing any general issues like that at the moment, but if you check the Network Status for your postcode it may help confirm if there's any planned work or issues with your local masts.

Thanks,
Jonathan