topic Re: My three sim is not working in Network

My three sim is not working

Noshanqazi — Thu, 15 Feb 2024 03:22:26 GMT

I'm using three from last 5 months. I buy a new phone and my current three sim is not working on new phone but all other networks are working. Please someone help me.

@Three1

Re: My three sim is not working

MZone — Thu, 15 Feb 2024 09:42:18 GMT

Sounds like the new phone is locked to another network or maybe doesn’t have the right frequencies to connect to the Three network. I tried my Three SIM in an old unlocked Nokia 6100 and it wouldn’t work either. Try going into a Three store for support.

Re: My three sim is not working

sc1999 — Thu, 15 Feb 2024 09:57:42 GMT

What phone did you buy and where from?

Re: My three sim is not working

sc1999 — Thu, 15 Feb 2024 10:15:45 GMT

From December 2021, all phones sold in the UK must be unlocked.

Re: My three sim is not working

Anonymous — Thu, 15 Feb 2024 16:37:24 GMT

As has previously been said you must ensure your handset is compatible. Did you buy it new or secondhand? Please either elaborate as regards your handset on here or better still contact customer service of which this is not.
333 for contract or live chat via the Three homepage for payg.