https://community.three.co.uk/t5/Network/Cannot-access-my-data-in-europe/m-p/5019#M495 <P>Hi Sladey13,</P> <P>Welcome to the Three Community.</P> <P>I'm sorry to hear that your husband is having issues using data. It sounds like he may have reached the <A href="https://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=Article,varset_cat=roaming,varset_subcat=4157,Case=obj(12332)" target="_self">fair use policy for our Go Roam services</A>. Roaming is only permitted for 2 months in a rolling 12 month period. Has he received any messages to advise of a suspension of roaming services?</P> <P>JonathanB</P> Mon, 05 Sep 2022 10:05:56 GMT JonathanB 2022-09-05T10:05:56Z https://community.three.co.uk/t5/Network/Cannot-access-my-data-in-europe/m-p/4995#M491 <P>My husband and I are travelling in Germany.&nbsp; He has been here for 2 months and all of a sudden he cannot access his mobile data.&nbsp; &nbsp;He is being asked to sign into a network and then receives a notification that he has used up his data even though on the 3 app it says he still has over 9gb remaining.&nbsp; Can anyone help?&nbsp;</P><P>Posting this on his behalf as he has no access to his data.</P> Sat, 03 Sep 2022 10:45:34 GMT https://community.three.co.uk/t5/Network/Cannot-access-my-data-in-europe/m-p/4995#M491 Sladey13 2022-09-03T10:45:34Z https://community.three.co.uk/t5/Network/Cannot-access-my-data-in-europe/m-p/5019#M495 <P>Hi Sladey13,</P> <P>Welcome to the Three Community.</P> <P>I'm sorry to hear that your husband is having issues using data. It sounds like he may have reached the <A href="https://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=Article,varset_cat=roaming,varset_subcat=4157,Case=obj(12332)" target="_self">fair use policy for our Go Roam services</A>. Roaming is only permitted for 2 months in a rolling 12 month period. Has he received any messages to advise of a suspension of roaming services?</P> <P>JonathanB</P> Mon, 05 Sep 2022 10:05:56 GMT https://community.three.co.uk/t5/Network/Cannot-access-my-data-in-europe/m-p/5019#M495 JonathanB 2022-09-05T10:05:56Z