https://community.three.co.uk/t5/Network/Ported-from-Spusu-help/m-p/26574#M4960 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/12792">@Altaieu</a>,</P> <P>Most ports complete within 24 hours, and you may need to switch your phone off and on again for the line to update. If this is persisting, there may have been a delay in us receiving files from your old provider. Please <A href="https://www.three.co.uk/support/contact-us" target="_self">get in touch</A>, and the team can raise this issue with our porting teams. They'll be able to coordinate with the old provider to get everything transferred fully.</P> <P>Thanks,<BR />Jonathan</P> Fri, 08 Mar 2024 09:26:21 GMT JonathanB 2024-03-08T09:26:21Z https://community.three.co.uk/t5/Network/Ported-from-Spusu-help/m-p/26560#M4951 <P>Hiya I recently ported from Spusu and now I cannot receive calls it's saying number not recognised and I cannot even call myself it just times out cannot get certain texts or send certain texts even to myself please help thank you&nbsp;</P> Thu, 07 Mar 2024 21:10:21 GMT https://community.three.co.uk/t5/Network/Ported-from-Spusu-help/m-p/26560#M4951 Altaieu 2024-03-07T21:10:21Z https://community.three.co.uk/t5/Network/Ported-from-Spusu-help/m-p/26574#M4960 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/12792">@Altaieu</a>,</P> <P>Most ports complete within 24 hours, and you may need to switch your phone off and on again for the line to update. If this is persisting, there may have been a delay in us receiving files from your old provider. Please <A href="https://www.three.co.uk/support/contact-us" target="_self">get in touch</A>, and the team can raise this issue with our porting teams. They'll be able to coordinate with the old provider to get everything transferred fully.</P> <P>Thanks,<BR />Jonathan</P> Fri, 08 Mar 2024 09:26:21 GMT https://community.three.co.uk/t5/Network/Ported-from-Spusu-help/m-p/26574#M4960 JonathanB 2024-03-08T09:26:21Z