https://community.three.co.uk/t5/Network/Mobile-data-network/m-p/29302#M5590 <P>If your children’s iPads connect to your personal hotspot then the issue is likely to be with your laptop. As a suggestion and if it were me my starting point would be to reset the network settings on your laptop. Three don’t and cannot selectively block devices using your hotspot. If this doesn’t sort it call 333 option 4 option 3 and option 3 again to speak to tech support.</P> Thu, 09 May 2024 20:51:59 GMT Anonymous 2024-05-09T20:51:59Z https://community.three.co.uk/t5/Network/Mobile-data-network/m-p/29293#M5583 <P>Hi, my work laptop will connect to my partners personal hotspot however when I try to use mine it picks up my hotspot and then says cannot connect to network! Is this an issue with three as my provider?</P><P>my children’s iPads connect to it no problem but my laptop will not</P> Thu, 09 May 2024 17:50:00 GMT https://community.three.co.uk/t5/Network/Mobile-data-network/m-p/29293#M5583 Jennat 2024-05-09T17:50:00Z https://community.three.co.uk/t5/Network/Mobile-data-network/m-p/29302#M5590 <P>If your children’s iPads connect to your personal hotspot then the issue is likely to be with your laptop. As a suggestion and if it were me my starting point would be to reset the network settings on your laptop. Three don’t and cannot selectively block devices using your hotspot. If this doesn’t sort it call 333 option 4 option 3 and option 3 again to speak to tech support.</P> Thu, 09 May 2024 20:51:59 GMT https://community.three.co.uk/t5/Network/Mobile-data-network/m-p/29302#M5590 Anonymous 2024-05-09T20:51:59Z https://community.three.co.uk/t5/Network/Mobile-data-network/m-p/29333#M5598 <P>Thank you I will give that a try</P> Fri, 10 May 2024 13:08:27 GMT https://community.three.co.uk/t5/Network/Mobile-data-network/m-p/29333#M5598 Jennat 2024-05-10T13:08:27Z