topic Re: My new 3 sim data charges in Network

My new 3 sim data charges

Mbilal420 — Sun, 19 May 2024 09:23:09 GMT

Hi my name is Bilal. I am using my new 3 data sim from 4 days. So i am asking that when the payment will be deducted from my account direct debit. And the end date is showing on three app is 18 may but today is 19.

Thanks

Re: My new 3 sim data charges

MZone — Sun, 19 May 2024 09:37:29 GMT

You should be able to see this information of on your latest bill or via your three app. Worse case contact customer services here.

Re: My new 3 sim data charges

PeteG — Mon, 20 May 2024 17:45:36 GMT

Hello.

It sounds like the date you are referring to there is the billing date. The date the payment is collected is usually 10 days after that date, or the first working day after the 10 days has passed.

It looks like the 28th is a Tuesday, so I'd imagine it's going to be around then. If you set up access to your My3 account, you should be able to view the bill, and in that bill will be confirmation of the payment date.

Pete.