topic Re: I brought a 7 days Eu roaming pass but it says not activated in Network

I brought a 7 days Eu roaming pass but it says not activated

LouisLonghurst — Thu, 16 May 2024 07:38:45 GMT

How to do I activate my roaming pass

Re: I brought a 7 days Eu roaming pass but it says not activated

MZone — Thu, 16 May 2024 10:59:32 GMT

It will activate itself once you make a call/use data/send a SMS in a roam like home area.

Re: I brought a 7 days Eu roaming pass but it says not activated

Tooky — Tue, 21 May 2024 05:40:45 GMT

I’m having the same issue. My iPhone 15 has all the correct settings in place, but when I turn WiFi off or I’m out of WiFi range, I lose all internet connectivity.

Re: I brought a 7 days Eu roaming pass but it says not activated

JonathanB — Wed, 22 May 2024 16:05:30 GMT

Hi @Tooky,

Sorry to hear that you're having trouble connecting. Are calls and texts still working okay for you? Where have you traveled to?

If you check in your Network/Carrier selection settings, this is on Automatic by default, but when switched to manual, you can check if any other roaming networks are available to connect to. Failing this, check that you don't have a £0 spend cap, and get in touch so we can check roaming is definitely active on your account.

Thanks,
Jonathan

Re: I brought a 7 days Eu roaming pass but it says not activated

Unhappywith3 — Tue, 27 Aug 2024 20:44:56 GMT

It’s an absolute joke, I’ve bought 2 passes now and still no data, spoken to 3 support, said it’s sorted, company gone downhill.