topic Re: In Cyprus and my phone has no data in Network

In Cyprus and my phone has no data

Rayzor — Thu, 18 Jul 2024 13:40:08 GMT

When I landed I received no text from 3. My phone 15 has no data despite my being a pay monthly customer. I have tried

turning on and off data roaming several times

turning phone on and off

resetting network

I have got iCloud plus so that isn't the issue. The worst thing with this crap company is I can't speak to anyone human.
any one any ideas?

Re: In Cyprus and my phone has no data

Cairnstorm — Fri, 19 Jul 2024 06:49:03 GMT

I am having the same problem. I’m in paphos currently and am having to use WIFI.

previous times it has worked fine. I auto connected to ‘Cyta-Voda’ and got nothing

Re: In Cyprus and my phone has no data

Anonymous — Sat, 20 Jul 2024 12:12:01 GMT

Check in the Three app that your spend limit isn't set to zero.

And check with Customer Services that your credit limit isn't set to £1

Re: In Cyprus and my phone has no data

Rayzor — Sat, 20 Jul 2024 12:30:21 GMT

That's what the problem was thank you. It was because I was under the impression that pay monthly customers can get up to 12gb of their allowance free in roaming destinations. I'll look for another network when I get home.