topic Re: 5g broadband in Network

5g broadband

Albundiz — Wed, 07 Aug 2024 21:21:39 GMT

Hello

i recieved my 5g home broadband today and managed to set it up and get connected.

I have a cctv system which I connected too my 5g hub by cable, my issue is I can only view my cctv cameras on my phone when I’m on wifi at home, I’m unable too view when away from my home broadband, this wasn’t an issue on my old broadband .

my phone is also on the three mobile network. I’m unable also to access the hub settings on my phone even with the three broadband app, just says can not find hub.

other than that it works fine,

Re: 5g broadband

MZone — Wed, 07 Aug 2024 22:07:20 GMT

Try changing the APN on your phone to 3internet instead of three.co.uk

Re: 5g broadband

Albundiz — Thu, 08 Aug 2024 04:12:05 GMT

Hi thanks

yes changed my apn to 3internet,

still can’t view cctv on my phone without being on same broadband connection

Re: 5g broadband

Albundiz — Thu, 08 Aug 2024 05:59:46 GMT

Shows my cctv as being offline when I try to connect on my phone, but is ok when both connected to the 5g hub

Re: 5g broadband

Albundiz — Thu, 08 Aug 2024 06:02:06 GMT

Anything else I should change on the apn other than the title to 3internet? As it hasn’t made a difference

Re: 5g broadband

MZone — Thu, 08 Aug 2024 20:41:30 GMT

No idea sorry. You could try calling 333 option 4 option 3 and option 3 to discuss your issue with tech support.

Re: 5g broadband

Albundiz — Fri, 09 Aug 2024 08:07:59 GMT

Ok so changing my vpn on my iPhone to 3internet solved the problem of being able to view my cctv system on my phone, but still not receiving push notifications, any ideas? Adult content blocker is off on my 5g sim by the way , as mentioned in other threads this can stop notifications getting through, any ideas anybody??

Re: 5g broadband

Ihuss — Wed, 16 Apr 2025 16:27:51 GMT

You are not alone mate, I have the same problem... never had this issue with my old ISP and their kit.

It seems like Three block incoming connections on their network or supplied hubs!!

If you do manage to find a solution or workaround then please be sure to share