https://community.three.co.uk/t5/Network/Area-of-AL4-St-Albans-4G-issues/m-p/35155#M7336 <P>There is an area of AL4 (St Albans) that currently is getting no 4G Data.&nbsp; It is broadcasting a signal, (My phone show full 4g coverage) but is not receiving any data.&nbsp;&nbsp;<BR />This outage happened sometime between 11 and 4 on Saturday</P><P>This appears to only be one area, if I move to another area about 5 minutes away, the internet is fine (Although I've not been in all directions).<BR />I've tested using a few different phones with different 3 contracts and both dropped out in the same place, so I know its not the Hardware.<BR />(I do have a 4G router at home which now has no internet - this dropped out at the same time as when my phone couldn't get data from this area)</P><P>Its just the 4G Signal, if I changed my phone to only use 2 or 3G, this then gave me data, sadly I don't seem to get 5G where I am, so I can't see if this works.</P><P>3 - Please can you investigate this.</P> Mon, 19 Aug 2024 17:56:40 GMT TimH 2024-08-19T17:56:40Z https://community.three.co.uk/t5/Network/Area-of-AL4-St-Albans-4G-issues/m-p/35155#M7336 <P>There is an area of AL4 (St Albans) that currently is getting no 4G Data.&nbsp; It is broadcasting a signal, (My phone show full 4g coverage) but is not receiving any data.&nbsp;&nbsp;<BR />This outage happened sometime between 11 and 4 on Saturday</P><P>This appears to only be one area, if I move to another area about 5 minutes away, the internet is fine (Although I've not been in all directions).<BR />I've tested using a few different phones with different 3 contracts and both dropped out in the same place, so I know its not the Hardware.<BR />(I do have a 4G router at home which now has no internet - this dropped out at the same time as when my phone couldn't get data from this area)</P><P>Its just the 4G Signal, if I changed my phone to only use 2 or 3G, this then gave me data, sadly I don't seem to get 5G where I am, so I can't see if this works.</P><P>3 - Please can you investigate this.</P> Mon, 19 Aug 2024 17:56:40 GMT https://community.three.co.uk/t5/Network/Area-of-AL4-St-Albans-4G-issues/m-p/35155#M7336 TimH 2024-08-19T17:56:40Z https://community.three.co.uk/t5/Network/Area-of-AL4-St-Albans-4G-issues/m-p/35168#M7341 <P>Plug your postcode into 3's <STRONG>NETWORK COVERAGE</STRONG> page to see if there's local engineering.</P><P><EM>More effective than making long posts here!</EM><BR /><A href="https://www.three.co.uk/support/network-and-coverage/network-support" target="_blank">https://www.three.co.uk/support/network-and-coverage/network-support</A></P> Mon, 19 Aug 2024 19:31:12 GMT https://community.three.co.uk/t5/Network/Area-of-AL4-St-Albans-4G-issues/m-p/35168#M7341 Geluk 2024-08-19T19:31:12Z https://community.three.co.uk/t5/Network/Area-of-AL4-St-Albans-4G-issues/m-p/40809#M8777 <P>This is still an issue. The coverage checker doesn't show an issue. How do we get this fixed?</P> Sat, 16 Nov 2024 06:27:56 GMT https://community.three.co.uk/t5/Network/Area-of-AL4-St-Albans-4G-issues/m-p/40809#M8777 Edinc 2024-11-16T06:27:56Z