topic Re: Full signal but no data. in Network

Full signal but no data.

JShock — Sat, 24 Aug 2024 07:24:05 GMT

I’m abroad and I’ve bought a data passport and 7 day roaming pass and still no data! roaming has been turned on, I’ve tried manually selecting the network and I’ve adjusted my spending cap, but nothing works. I’ve not had an opportunity to have a live chat but I’ve read that accounts can have international roaming bars applied to - it’s currently the only thing I could think of it possibly being. Any help would be much appreciated!

@JonathanB

Re: Full signal but no data.

MZone — Sat, 24 Aug 2024 09:58:05 GMT

Contact Customer Service here as we have no access to your account as it’s a community forum.

Re: Full signal but no data.

Cmhogben — Mon, 26 Aug 2024 08:40:18 GMT

I landed in Italy yesterday - same problem. Tried manually selecting network. Customer service removed my spending cap. No change.

Re: Full signal but no data.

Unhappywith3 — Wed, 28 Aug 2024 06:10:37 GMT

Exact same issue here, I’ve tried live chat, but it’s useless, they don’t understand and you get more annoyed trying to explain. I can’t dial out due to roaming not activated, so can’t speak with 3 customer services. Hotel WiFi is ok till 9am then drops out, It’s beyond a joke. Hope you get sorted.

Re: Full signal but no data.

Unhappywith3 — Wed, 28 Aug 2024 06:12:46 GMT

Customer services are zero help, spent most of yesterday with them on live chat and still no service, even bought a 2nd go roam package that fails to activate