topic Re: Number doesn't exist in Network

Number doesn't exist

nixic — Wed, 28 Aug 2024 15:24:16 GMT

Hi, I'm currently in South Africa with roaming set up. When people try calling me from the UK it says my number doesn't exist. This is bad because it's the number on my CV! Any advice?

Re: Number doesn't exist

JonathanB — Thu, 29 Aug 2024 10:35:01 GMT

Hi @nixic,

I'm sorry to hear people are having trouble getting in touch. Is the number we're talking about a Three PAYG number? If so, is it possible that it's been over 6 months since you used this to make any outgoing calls, texts, or connect to mobile data?

Thanks,
Jonathan

Re: Number doesn't exist

nixic — Fri, 30 Aug 2024 14:56:15 GMT

Hi, no that's not the case. I fixed it. If anyone else has this problem, I had to manually change the local network provider for calls from the UK to come through on my Three number.