topic Re: Hastings / St Leonards in Network

Hastings / St Leonards

jdwb5001 — Thu, 05 Sep 2024 16:15:19 GMT

Is there a particular reason why three's average speed in hastings and st leonards has gone down from 50mb to less than 3 in the last few months. Using the device in the exact same position.

Re: Hastings / St Leonards

Geluk — Thu, 05 Sep 2024 16:17:24 GMT

Put your postcode into 3's NETWORK COVERAGE page to see if there are issues.

Re: Hastings / St Leonards

MichaelP — Fri, 06 Sep 2024 10:19:37 GMT

Hey @jdwb5001,

Thanks for getting in touch, and welcome to the Three Community.

I'm sorry to hear that you've been experiencing drops in speed over the last few months. Have you been able to check the expected coverage, and for any faults on our coverage and network status checkers?

This may highlight any issues in your area that may be impacting your service currently.

Additionally, are these drops in speed occurring with Home Broadband, or with your mobile?

Thanks,
Michael