topic Re: My number in iPhone settings won’t change in Network

My number in iPhone settings won’t change

Faheemkhan — Mon, 23 Sep 2024 23:42:13 GMT

I was previously with Vodafone and have now joined Three. My existing number has ported over today and calls/sms messages all work perfectly fine and show my original number but the number in my iPhone settings is the temporary Three number. I can’t seem to update it as the ‘save’ button doesn’t do anything which means Facetime and iMessage does not work. I have tried rebooting the phone, taking the sim out, resetting network settings but nothing seems to work.

Re: My number in iPhone settings won’t change

JonathanB — Tue, 24 Sep 2024 14:49:55 GMT

Hi @Faheemkhan,

If you've tried editing your number in the Settings > Phone menu, then try popping over to iMessage settings and switching this off temporarily, and check if you can now correct the number.

I've noticed another similar topic recently where a community member was able to detail a solution which helped with what sounds like the same problem too:

Let me know if either of these suggestions help.

Thanks,
Jonathan

Re: My number in iPhone settings won’t change

Faheemkhan — Tue, 24 Sep 2024 16:45:34 GMT

Hi, thank you for your reply

I had to reset network settings and after that the number changed itself.

Re: My number in iPhone settings won’t change

JonathanB — Wed, 25 Sep 2024 08:53:33 GMT

That's great to hear, I've marked your reply as the solution in case it helps anyone else in the future with a similar issue.

Thanks,
Jonathan

Re: My number in iPhone settings won’t change

mdenb — Tue, 04 Mar 2025 09:58:35 GMT

as of the latest IOS update i can’t find the option to reset network settings