topic Re: No network in Network

No network

timsandiford — Mon, 30 Sep 2024 22:54:50 GMT

No network for four days near Biggleswade in Bedfordshire? Anyone else have this problem?

This is a joke, I’m on Three 5 G broadband and mobile so nothing works.

Re: No network

Geluk — Tue, 01 Oct 2024 06:59:41 GMT

Put your postcode in here;

https://www.three.co.uk/support/network-and-coverage/network-support

Re: No network

Sabanrab28 — Tue, 01 Oct 2024 11:14:57 GMT

I live in the same area and have had the exact same issue. No updates from three either. Will definitely be leaving when I can as the service has been terrible for the two years I have been in contract.

Re: No network

Sabanrab28 — Tue, 01 Oct 2024 11:18:42 GMT

Not entirely helpful unfortunately, when all it says is 'there is an issue' for the last week but no other information is provided...

Re: No network

KateS — Tue, 01 Oct 2024 11:35:55 GMT

Hey @timsandiford,

I'm sorry to hear you've had ongoing issues with the network and can appreciate how frustrating this must be.

I'll pop you over a PM requesting some details and check out the area for any reported issues or work taking place.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,

Kate

Re: No network

Sabanrab28 — Wed, 02 Oct 2024 09:43:03 GMT

Hi Kate,

I would be interested to know also about any developments in this as i am in same area with same issue. Thanks!

Re: No network

KateS — Wed, 02 Oct 2024 11:43:55 GMT

Hey @Sabanrab28,

Ah, sorry to hear you're also experiencing issues in this area. I'll pop you over a PM also, requesting some extra information.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,

Kate

Re: No network

jellyfisdave — Sat, 12 Oct 2024 16:07:19 GMT

I also have the same issue in Biggleswade. My phone is showing that I have full signal, but I have no data. Same time frame - it just suddenly stopped one day.

Re: No network

MichaelP — Mon, 14 Oct 2024 14:28:55 GMT

Hello @jellyfisdave,

I'm sorry to hear you're having some data issues.

I'm going to send you a PM to request some additional information to check for any known issues or planned work in your area.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Michael