Full signal but no data eSim pixel 9pro xl

marksie1988 — Wed, 09 Oct 2024 16:35:48 GMT

Hi All,

I recently got the pixel 9 pro XL and moved to an eSim, since this I have had issues with data not working.

It shows full signal and doesn't say there is a data issue but apps say I'm offline and trying to browse the internet doesn't work.

I can turn data off and back on, sometimes it reconnects others it doesn't.

I have reset the network settings and restarted the phone multiple times but still happening.

It seems to be totally random and happens anywhere.

Any idea what could be causing this? Phone, eSim or network issue?

Thanks

Steve

Re: Full signal but no data eSim pixel 9pro xl

KateS — Thu, 10 Oct 2024 11:21:57 GMT

Hey @marksie1988,

Hmm, that's odd.

You've mentioned this happening randomly and in different areas. Does any particular area stand out as being more problematic? If so, could you pop the postcode of the area into our Network Status Checker and advise if any reported issues or work is going on in the area, please?

Thanks,

Kate

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Full signal but no data eSim pixel 9pro xl

Re: Full signal but no data eSim pixel 9pro xl