topic Re: Three rewards app in Network

Three rewards app

Possy67 — Wed, 23 Oct 2024 21:26:36 GMT

So got an update for this app today and not I can’t login, won’t accept my login details asks me to register for the app, try to do this and get a something went wrong message and taken back to login details, just wondering who three are using to code their apps, as every update creates more issues then it claims to fix, not noticed any issues let time I used it, but note they update it to fix whatever wasn’t broken, and low and behold, break it.

Re: Three rewards app

JonathanB — Thu, 24 Oct 2024 14:15:21 GMT

Hi @Possy67,

Sorry to hear this, it sounds like this log in issue is causing a lot of frustration for you. If it's the Three+ App you're having trouble with, can you try https://threeplus.three.co.uk/ from a browser and/or another device? This should help narrow down if it's an app error, or an issue with the account you're logging into.

Thanks,
Jonathan