topic 3 blue dots when trying to log in in Network

3 blue dots when trying to log in

Bu — Sat, 02 Nov 2024 08:33:56 GMT

Cannot log in to account either in app or on line just get 3 blue dots circling around

Re: 3 blue dots when trying to log in

Jfisher46 — Sat, 02 Nov 2024 11:13:15 GMT

Have tried updating your software on your phone to the lasted version? After i’d installed the lasted on mine. It seemed to correct both My3 app & website can now login with no troubles at all.

Re: 3 blue dots when trying to log in

97browng — Tue, 19 Nov 2024 09:23:05 GMT

I have exactly the same on my PC when using either Edge, Chrome or Firefox.

I connected to a VPN and it worked straight away. It seems that the problem occurs when using Three as your ISP when trying to access the Three website (you couldn't make it up).

I have had this with a few sites where it does not like Three for some reason (NS&I is one example). But I would expect Three to be able to get their own site working on their own network.