topic Re: No phone signal most mornings the last week in Network

No phone signal most mornings the last week

Jfz1966 — Mon, 04 Nov 2024 09:09:31 GMT

Have had very bad it non existent mobile phone signal for the last week in Letchmore Heath area, near Watford, Herts.

Spoke with three..... engineering works but not in the website

Any advice or tube to leave?

I have been with 3 for many, many years

Re: No phone signal most mornings the last week

KateS — Tue, 05 Nov 2024 12:30:58 GMT

Hey @Jfz1966,

I'm sorry to hear you've been impacted by work going on in the area and understand how frustrating this must be.

Was our team able to give you an expected completion date for the work? Does our Network Status Checker show a reported issue for the area?

Thanks,
Kate

Re: No phone signal most mornings the last week

Jfz1966 — Tue, 05 Nov 2024 13:18:53 GMT

Hi Kate,

No, the team member I spoke with didn't indicate a completion date for the works.

The problem again happened this morning.

My postcode is not recognised by the network status checker (I gave no idea why).

Jason

Re: No phone signal most mornings the last week

KateS — Wed, 06 Nov 2024 12:16:54 GMT

Hey Jason,

Thanks for getting back to me.

I'll reach out to you via PM to get some further details from you.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Kate