topic Re: INABILITY TO MAKE CALL TO NIGERIA AFTER GETTING CALL ABROAD ADD-ON in Network

INABILITY TO MAKE CALL TO NIGERIA AFTER GETTING CALL ABROAD ADD-ON

Adeola — Tue, 05 Nov 2024 13:00:04 GMT

Hi guys,

I have been trying to makes calls to Nigeria with my three sim, also this same number is trying to reach me , they need to confirm the line is actually mine. However, whenever i dial any Nigerian number , the call terminates immediately.

I went to a three store to get it fixed and call abroad minutes were added to my profile and i was told my spending cap was increased , however, this error persists. Please help as I need to sort this out in the next two weeks.

P.S , the correct international dialing codes +234 are included

Thank you

Re: INABILITY TO MAKE CALL TO NIGERIA AFTER GETTING CALL ABROAD ADD-ON

jr0 — Tue, 05 Nov 2024 13:53:23 GMT

I tried a call to Abujas UK's High commission and worked for me
could be that you have some barring (like outgoing international calls)? On android you can check this on call settings -> call barrings. For iphone I'm not sure, but google should help you...
worst case you may have to contact three support (good luck)

Re: INABILITY TO MAKE CALL TO NIGERIA AFTER GETTING CALL ABROAD ADD-ON

jr0 — Tue, 05 Nov 2024 14:12:52 GMT

I tried a call to Abujas UK's High commission and worked for me
could be that you have some barring (like outgoing international calls)? On android you can check this on call settings then option call barrings. For iphone I'm not sure, but google should help you...
worst case you may have to contact three support (good luck)

Re: INABILITY TO MAKE CALL TO NIGERIA AFTER GETTING CALL ABROAD ADD-ON

jr0 — Tue, 05 Nov 2024 15:22:14 GMT

Can you ring other international numbers?
Maybe check if you have any call barrings that you may have set before
on android: call settings then call barring and then outgoing international calls.

Re: INABILITY TO MAKE CALL TO NIGERIA AFTER GETTING CALL ABROAD ADD-ON

KateS — Wed, 06 Nov 2024 10:44:51 GMT

Hey @Adeola,

Welcome to the Three Community.

Hmm, that's odd. To make an international call with Call Abroad, you need to dial 00 followed by the country code. Could you confirm if you've tried this, already?

Are you able to test a different international number and let me know if this works, please?

Thanks,
Kate

Re: INABILITY TO MAKE CALL TO NIGERIA AFTER GETTING CALL ABROAD ADD-ON

five — Sat, 27 Dec 2025 14:57:16 GMT

Nigeria isn't part of the 55 destinations in the Call Abroad package, so it won't work unfortunately. Try other options like Rebetel.