topic Three Network getting worse in Network

Three Network getting worse

steviepea23 — Sun, 10 Nov 2024 13:41:53 GMT

Is anybody else noticing a steady decline in the coverage and quality of calls and messaging?

I am in an area (Street, Somerset) where there is supposedly good coverage. My calls don't go through or drop out.

Messages take minutes to go through.

I'm thinking to change provider.

Re: Three Network getting worse

KateS — Mon, 11 Nov 2024 13:08:55 GMT

Hey @steviepea23,

Welcome to the Three Community.

I'm sorry to hear you've noticed a decline in coverage, as well as call quality.

Have you had a look at our Network Status Checker? Are there any reported issues or work going on in your area at the moment?

How long have you had your current SIM card? Another suggestion would be to reset your Network Settings in the device settings.

Thanks,
Kate