topic Re: 4g mobile reception in Network

4g mobile reception

Custard — Sat, 16 Nov 2024 11:56:08 GMT

Hi, my 4g reception has been poor for weeks. Currently 0.5 mbps. I am in CT5 postcode area. Is there an issue with the service?

Re: 4g mobile reception

MZone — Sat, 16 Nov 2024 14:35:50 GMT

Check out the Network Status Checker, as this will shed light on any work going on in the area or reported issues 3 are aware of.

Re: 4g mobile reception

Custard — Sat, 16 Nov 2024 15:27:31 GMT

Unfortunately that just shows a general notice about 4g connectivity. It has worked perfectly before so I know that isn't an issue. It's something that has been happening in the short term. Has anything changed? Because it certainly has for me.

Re: 4g mobile reception

jr0 — Sun, 17 Nov 2024 07:49:28 GMT

Did you try tab "network status"? And then type your postcode. Link below for the tab

https://www.three.co.uk/support/network-and-coverage/coverage?tab=2