topic Re: Pogster in Network

Pogster

Pogster — Sat, 19 Nov 2022 08:43:12 GMT

Signal to S60 has slowly been getting worse over the last 5 weeks. Now only intermittent. I see on status checker work is ongoing. 5 weeks!!! This is ridiculous. In these days of connectivity I'm finding nothing connects. When will the work be completed and all working or shall I just leave.

Re: Pogster

sc1999 — Sat, 19 Nov 2022 19:11:02 GMT

Hi, it took 3 about 3 months to fix whatever the problem was for my tower, not that I have noticed any difference. According to a 2nd line engineer (?) there were supply issues with equipment, understandable but annoying.

Re: Pogster

JonathanB — Tue, 22 Nov 2022 12:00:50 GMT

Hi @Pogster,

I'm sorry to hear that your signal has been degrading over the past 5 weeks. This sounds really disruptive, and we'd like to do the best we can to help. We're limited in how much information we can give on a specific mast issue from the community, but I'll send you a private message that will direct you to more help.

To access your messages, click on your avatar in the top right of any community page, and then "messages".

Thanks,
JonathanB

Re: Pogster

Pogster — Fri, 25 Nov 2022 15:32:26 GMT

Thanks for letting me know. Been about 2 months now. Any longer, I'm leaving.

Re: Pogster

Pogster — Fri, 25 Nov 2022 15:33:17 GMT

Thanks for your reply, I'll check messages, been over 2 months now, any longer, going to leave.