topic WiFi calling in Network

WiFi calling

Robti — Fri, 06 Dec 2024 12:51:09 GMT

Hi walked into my daughters and my mobile signal disappeared so thought no problem will use WiFi calling but no signal, she is with sky fibre at 69Mbs and I wondered if I have this wrong thinking it would work, any help?

Re: WiFi calling

Clever-Trevor — Fri, 06 Dec 2024 17:03:27 GMT

You need to be connected to a WiFi for WiFi calling. Also, QoS & sufficient bandwidth plus secure connection - should then work.

Try rebooting the router

Try another router or location with WiFi.

Toggle WiFi calling off/on

Reboot phone.

Hope this helps,

Re: WiFi calling

PeteG — Fri, 06 Dec 2024 17:50:02 GMT

Hello, Robti.

Sounds like you have it right. Even without any network signal, Wifi calling can step in to allow you to make and receive calls, and send and receive texts. I'm unsure why it wasn't working for you in this case, but Trevor has made some good suggestions on what you could try in order to figure it out. I'd also add to that, try putting the phone into airplane mode, then turn Wifi back on while in airplane mode, then try a test call.

Pete.