topic Re: No Internet for 3 days! in Network

No Internet for 3 days!

Monzor86 — Thu, 12 Dec 2024 05:57:26 GMT

What is actually going on? I've had problems for months but this is actually taking the biscuit now. I've had no Internet for days.

What am I paying for? No service at all for 3 days yet you tell me everything is fine.

What's the best way to cancel? I do not want to speak to a call centre but I'll happily drive to the shop.

Re: No Internet for 3 days!

Geluk — Thu, 12 Dec 2024 07:46:57 GMT

Rather than posting here, go to 3's NETWORK COVERAGE page, and input your postcode to see

if there are local issues.

Re: No Internet for 3 days!

Monzor86 — Thu, 12 Dec 2024 07:56:11 GMT

Do you not think I have done that? Funnily enough it says there is no problems. Yet, other people are also reporting problems and the same mast that serves other networks are also admitting there is a problem with the mast!

Re: No Internet for 3 days!

PeteG — Fri, 13 Dec 2024 10:49:32 GMT

Hello there.

It's disappointing to hear you're having issues with the connection. Is it a mobile phone you're having issues with, or Home Broadband?

Pete.

Re: No Internet for 3 days!

Tezbine1983 — Tue, 17 Dec 2024 06:32:52 GMT

As usual, I see you have received such helpful replies from Three! My Internet is still down , can I ask what post code you are and if still down?

I'm b36 post code