topic Re: Data slowed to unusable over last 3days, Denny Falkirk area in Network

Data slowed to unusable over last 3days, Denny Falkirk area

Gus3332025 — Thu, 02 Jan 2025 23:11:55 GMT

Data has never been that great, but streaming TV via hotspot has been OK.

Last 3 days has slowed to 2Mbps and help saying no issue with signal. All the usual troubleshooting done with phones. Now just frustrated that Three won't admit a bandwidth/signal problem locally.

Re: Data slowed to unusable over last 3days, Denny Falkirk area

JonathanB — Fri, 03 Jan 2025 14:47:33 GMT

Hi @Gus3332025,

Sorry to hear the speeds have been letting you down recently. Have you been able to check our Network Status Checker page to confirm if there's an issue we're aware of?

We'll need some more location info to check into an area, but it's best not to share this on a public forum. if you send me a PM from my profile page: @JonathanB and let me know the affected postcode then I can take a closer look.

You can also DM ThreeUKSupport on X and they'll be able to perform similar checks, or to find other options to call or chat contact us here.

Thanks,
Jonathan

Re: Data slowed to unusable over last 3days, Denny Falkirk area

Gus3332025 — Thu, 09 Jan 2025 15:30:18 GMT

PM sent.

Now being told that my connection is limited (whatever that means) and that there is dergredation in the local network, no estimate of resolution. I used to like Three, but will have to change supplier if this goes on for more than another week.