Hey there,
@Paddiewack is right, we're unable to access customers accounts through the Community page. However, you can check your data through your Three app or by logging into your account via the Three website. If you're still unsure of what's going on you can get in touch with our Customer Support Team to see what's going on.
Maxine
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
