No amount of words can properly capture how fed up, frustrated, and angry I am with Three. This feels like a company that’s cutting corners to save money by employing incompetent people from overseas, and customers are paying for it in wasted time, stress, and endless runarounds.
Every time I contact support, I get a wall of scripted talk, but nothing actually gets resolved. I’m given wrong information, passed between people who clearly don’t have the authority or knowledge to fix the issue, and left repeating myself like it’s my job. It’s exhausting — and it’s disrespectful.
This has gone beyond “poor service.” It’s been a complete waste of my time, and the stress from dealing with this has genuinely affected my mental health. I’m not interested in apologies or copy-and-paste responses. I want proper action: a clear resolution, accountability for the misinformation, and compensation for the time and hassle you’ve caused.
Because right now, Three doesn’t feel like a serious company — it feels like a cheap operation built around delaying customers until they give up.
