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setting up call forwarding..

Dudelyfrank
Fledgling

on ‎09-10-2022 10:49 AM

on ‎09-10-2022 10:49 AM

I have iPhone 12. In the past I have gone into "phone" and set "call forwarding" to my skype number, no problem.

Can't do it now. Can it be done remotely? 

very annoying, I have good wifi but can't receive calls ,,, grrrrrrrrrrrr.  yes i can make them though... grrrrr. both with wifi and using cellular..

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LeeT
Employee
Employee

on ‎09-10-2022 04:11 PM

on ‎09-10-2022 04:11 PM

Hi @Dudelyfrank,

Sorry to hear your call forwarding on your iPhone 12 isn't working. Are you connected to WiFi when doing this, as you have explained you're doing it correctly too.

If the issue is persistent, Customer Services are able to set up call forwarding from Threes end. Retail teams aren't able to assist work this however as we don't have access to that particular software 🙂

Thanks,

Lee - Retail

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SarahC
Employee
Employee

on ‎09-12-2022 09:38 AM

on ‎09-12-2022 09:38 AM

Hi @Dudelyfrank 

As @LeeT says, it sounds like this should be working! If doing this on your WiFi isn't helping, please do let us know and we can try looking into this a little further.

Thanks
SarahC

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