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Broadband

Jd3
Fledgling

Anyone know who my broadband lights are flickering, its been flickering through each light, had signal and now it doesn't.

Also does anyone else get like 1mb download speed it's absolutely shocking 

1 REPLY 1
MichaelP
Community Support Team
Community Support Team

Hey @Jd3,

Thanks for reaching out.

We're sorry to hear you've having some problems with your Home Broadband connection. It seems that you're experiencing an intermittent connection. 

Have you moved your Hub to different parts of the house to see if this makes a difference with the signal? Also, have you taken the SIM out and put it back in?

Please connect with our Home Broadband team. Our tech specialists will complete some troubleshooting with you and help with getting to the bottom of this.

Thanks,
Michael